Dolphin U Swim School LLC

Effective Date: July 8th, 2020

Privacy Policy

Dolphin U Swim School LLC (“we,” “our,” or “us”) is committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, and protect information provided through our website, class management software, and SMS/text messaging campaigns.

Information We Collect

– Personal details (name, address, email, phone number).
– Child/student information for class enrollment.
– Payment information submitted securely through our class management software. PPI complaint.
– Communication preferences and responses to SMS/text messages.

How We Use Your Information

– Register and manage swim lesson enrollment through our class management system.
– Process payments and maintain account records.
– Communicate important updates such as class reminders, closures, or schedule changes (via SMS, email, or app notification).
– Share promotional offers, events, and new programs (only if you opt in).
– Improve our website and overall customer experience.

SMS/Text Messaging

– By providing your phone number, you consent to receive SMS/text messages from us regarding your enrollment, swim school updates, and promotions.
– Message frequency varies based on enrollment activity.
– Standard message and data rates may apply.
– Mobile opt-in data will not be shared with third parties
– You may opt out at any time by replying STOP.
– Reply HELP for assistance.

Information Sharing

We do not sell or rent your personal information. We may share information only with trusted third-party providers (such as our class management software provider and payment processors) to deliver services on our behalf. Mobile opt-in data will not be shared with third parties.

Data Security

We use industry-standard security measures to safeguard personal information submitted through our website, class management system, and SMS platform.

Your Rights

You may update your information, request deletion, or change your communication preferences at any time by contacting us at [email protected].

Terms & Conditions

Dolphin U Swim School LLC provides swim lesson services through our website, class management software, and SMS/text messaging program. By enrolling or using our services, you agree to the following terms and conditions.

Website & Class Management Software

– Use of our website and class management software is for informational and enrollment purposes only.
– All class registrations and payments must be made through our secure management system.
– By enrolling, you agree to provide accurate information for yourself and your child(ren).

SMS/Text Messaging Program

– Opt-In: By enrolling and providing your mobile number, you agree to receive SMS/text messages from Dolphin U Swim School.
– Opt-Out: You may cancel at any time by replying STOP.
– Help: For help, reply HELP or contact us at [email protected].
– Carrier Disclaimer: Carriers are not liable for delayed or undelivered messages.
– Fees: Standard message and data rates may apply.
– Mobile opt-in data will not be shared with third parties
Messaging Terms and Conditions
• By providing your phone number and agreeing to receive texts, you consent to receive text messages from Dolphin U Swim School, from 310-765-2537 regarding account notification, customer care. Consent is not a condition of purchase. Message frequency varies. Message & data rates may apply. You can reply STOP to unsubscribe at any time or HELP for assistance. You can also contact us at 310-765-2537 or [email protected]. Mobile opt-in information is never shared with third parties.

General Terms

– Class availability and scheduling are subject to change.
– We reserve the right to update these Terms & Conditions at any time.
– Continued use of our website, class management software, or SMS/text service constitutes acceptance of these terms.